How to Request a Refund


  1. Do I qualify for a refund?
  2. How to request a refund



Plans and schedules often change and evolve for busy parents and guardians of Canadian youth.

If you are looking to withdraw your youth from the program, this article details Scouts Canada's Registration Refund Procedure.


 Step 1: Do I qualify for a refund?

Transfers are available at any time during the same Scouting year if youth are seeking to switch Groups.

Transfers are available for any reason. 

Please note the deadlines below in order to qualify for a refund.

  • On or before 1 January 2021, if refund request is received on or before 31 January 2021.
  • After 1 January 2021, if request is received within 30 days of registration completion date.
  • No refunds outside above stated time-frame.


 Step 2: How can I request a refund?

  • The parent/guardian of the participant will need to log in to the MyScouts account that they used to perform the registration.
  • Once logged in, please select the "Request a Refund" option from the left-hand menu.

  • Next, fill out the form on the following screen with the child's registration information. Please be sure to complete all fields denoted with a red asterisk


  • The request will be sent to the Council Registrar to be processed.  Refund requests are normally processed within 15 business days. 



  • No person other than the parent/guardian can initiate a refund. 
  • Refunds are issued in the manner in which the original payment was made.


Help Centre

Still need help? Please feel free to contact the Scouts Canada Help Centre:

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