Please note the deadlines below to qualify for a refund:
- For registrations completed on or before January 1, 2026: the refund request must be received on or before January 31, 2026.
- For registrations completed after January 1, 2026: the refund request must be received within 30 days of the registration's completion date.
How to request a refund
A refund request may be submitted by the parent or guardian who completed participant’s registration, using the Refund Request Form.
Notes:
- No person other than the parent/guardian who completed original registration can initiate a refund.
- Refunds are issued in the manner in which the original payment was made.
- If a refund is required outside of the eligibility window due to a special circumstance, move forward by using Refund Request Form and include the special circumstance in the Description box.
Support Centre
Still need help? Please feel free to contact the Scouts Canada Support Centre:
