How to Request a Refund

 

  1. How to request a refund

 

Please note the deadlines below in order to qualify for a refund.

  • On or before 1 January 2023, if refund request is received on or before 31 January 2023.
  • After 1 January 2023, if request is received within 30 days of registration completion date.

How to request a refund?

Parents/guardians of the participant log in to the MyScouts account that they used to complete their youth's registration.

  • Once logged in, please select the "Request a Refund" option from the left-hand menu.

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  • Next, fill out the form on the following screen with the child's registration information. Please be sure to complete all fields denoted with a red asterisk

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Notes: 

  • No person other than the parent/guardian can initiate a refund. 
  • Refunds are issued in the manner in which the original payment was made.
  • If a refund is required outside of the 30 day period due to a special circumstance move forward by using 'Request a Refund' in MyScouts and include the special circumstance within the 'reason for refund'.

 

Help Centre

Still need help? Please feel free to contact the Scouts Canada Help Centre:

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