How to Request a Refund

Introduction

  1. Do I qualify for a refund?
  2. How to request a refund

 

Introduction: 

Plans and schedules often change and evolve for busy parents and guardians of Canadian youth.

If you are looking to withdraw your youth from the program, this article details Scouts Canada's Registration Refund Procedure.

 

 Step 1: Do I qualify for a refund?

You are eligible for a 100% refund if it is requested within 30 days of the registration date.

No refund will be issued if it is requested more than 30 days from the registration date.

 

 Step 2: How can I request a refund?

  • The parent/guardian of the participant should submit a request for a refund using the Online Submission Form.  Refund requests are normally processed within 10 business days. 

 

Notes: 

  • No person other than the parent/guardian can initiate a refund. 
  • Refunds are issued in the manner in which the original payment was made.

 

Help Centre

Still need help? Please feel free to contact the Scouts Canada Help Centre:

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