Setting Group Fees FAQ

Introduction
  1. I have different fee amounts during the year. Are dates inclusive?
  2. What is the date format?
  3. Why do I need to enter a fee amount for volunteers?
  4. What amount do I put in for participants if the group is not charging anything on ttop of the National registration fee?
  5. We entered an incorrect fee amount, new registrations have been made and are incorrect, how do I fix this?
  6. When is the start date for the fees?
  7. I have input fees but our Group is still not accepting 2015-2016 registrations, why?

 

Introduction

This article will cover some commonly asked questions about setting and editing Group fee's. For detailed instructions on how to set or adjust these fees, please refer to the article here.

If you are inquiring about the cost to join, please visit the article here.

 

I have different fee amounts during the year. Are dates inclusive?

Adjacent fees (chronologically) should finish and begin on the same date. Ie, if your group fee increases by $10 on May 1st 2015, your first fee would end on 05/01/2015, and your subsequent fee would begin on 05/01/2015. All fees are effective as of 00:00 (midnight at Eastern Standard Time) on the day referenced by the record. 

 

What is the date format?

The date format in myscouts is mm/dd/yyyy.

 

Why do I need to enter a fee amount for volunteers?

The system is set up so that it requires this information even though the fee for volunteers is always zero. This information (along with date parameters) enables registration for volunteers to be made in the year in question.

 

What amount do I put in for participants if the group is not charging anything on top of the National registration fee?

You enter any amount that the group may levy on top of the national registration fee only. If your group is not charging any amount on top, the amount will simply be inputted as $0. It's important to populate this amount for the full Scouting year.

 

We entered an incorrect fee amount, new registrations have been made and are incorrect, how do I fix this?

In this instance, please contact the Help Centre.

 

When is the start date for the fees?

The start date is best to be put in as May 1st of the current year. The start date needs to cover at least from the current date, until 31st August in the following year.

 

I have input fees, but our group is still not accepting new registrations, why?

Are your fees starting from the current date? If you have selected the fee to start 1st September and the current date is before then, the fee dates won’t be effective until 1st September. If this still does not work, please contact the Help Centre.

 

Help Centre

Still need help? Please feel free to contact the Scouts Canada Help Centre:

Scouts Canada Help Centre

helpcentre@scouts.ca

1-888-855-3336

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