All Volunteers are registered in 'pending' status by default. This is to allow Commissioners the opportunity to review a volunteer's screening and ensure that they are compliant with Scouts Canada's Volunteer Screening Procedure before they are able to participate and wear the Scouter uniform.
This article will explain how Volunteers are activated.
After Volunteers have completed their mandatory training and screening requirements, they will be automatically activated within 2 hours.
Volunteer roles are automatically activated by MyScouts when there are no outstanding screening requirements for those roles. Group Commissioners do not have the ability to manually activate a Volunteer role.
Still, need help? Please feel free to contact the Scouts Canada Help Centre.